Terms and Conditions

By ordering from or registering with this website you agree to be bound by the following terms and conditions. Your statutory rights are not affected.
Returns, Refunds and Cancellations Policy
We will accept returns if your goods are faulty, damaged or incorrectly supplied upon delivery. You must notify us as soon as possible or in any event within seven days of receipt of the goods. We will refund or replace faulty, damaged or incorrectly supplied goods once they have been returned to us with their original packaging. We will be liable for any reasonable return postage/carriage costs incurred by faulty, damaged or incorrectly supplied goods.


We will also accept returns on goods that have been incorrectly ordered or are subsequently unwanted by you. These will incur a 10% charge to cover our administration costs. This charge will be deducted from any refunds you receive. Goods must be returned unopened in their original packaging and wholly fit for resale. You will be liable for the postage/carriage costs of returning these goods.
We will endeavour to dispatch orders within 2 to 5 working days dependent on stock availability. Delivery times are subject to location and carrier used. We will notify you if we are unable to dispatch orders for any reason. We only deliver to addresses within the United Kingdom.
All prices quoted are in Pounds Sterling and are inclusive of VAT unless otherwise stated. Delivery charges are detailed separately. Payments must be made at time of ordering. We only dispatch once goods have been fully paid. Payments can be made using Paypal or Google Checkout.
We do not pass any of our customers details to third parties. We may however, let our customers know of offers or information we feel might be of interest to them from time to time. If you do not want this please email outdoorstoreforfar@outlook.com with unsubscribe in the subject heading.
Customer Services


We take complaints seriously, if you have any problems regarding your order please email outdoorstoreforfar@outlook.com
Cookie Policy
This site uses cookies. A cookie is a text file that identifies your computer to our server. Unless you are signed in, cookies in themselves do not identify the individual user, just the computer used. You have the opportunity to set your computer to accept all cookies, to notify you when a cookie is issued, or not to receive cookies at any time. The way in which you do this depends upon the web browser which you use.
Please refer to the "Help" function for your browser or visit www.allaboutcookies.org. If you accept cookies, they may remain on your computer, unless you delete them. Please note that turning off cookies may limit your use of our website and website services.

The following famous brands are available from us...

The Outdoor Store 97 East High Street, Forfar, Angus DD8 2EQ
© 2016
Telephone 01307 465471  |   info@the-outdoorstore.co.uk  |   View our Terms & Conditions